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What if there are defects in items?
What is your return policy?
Can I send an item as a gift?
When will I receive my order?
How can I ensure that the item I purchased is real product?
Are all your items brand new, customer returns, or refurbished?


What if there are defects in items?
Most likely, that would not happen, because all items have been checked and are assured to be in tip-top conditions. BUT, if serious defects are found, a photograph about the defect must be presented to the owner before a refund is given. HOWEVER, note that this is a case to case basis. only SERIOUS defects get refund. :)

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What is your return policy?
If you are dissatisfied with your item, you may return it, but you must notify me immediately. It must be returned in the condition it was sent in. Unless it is my fault and a mistake was made by me in listing condition, shipping is non refundable.

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Can I send an item as a gift?
Yes, you can send a mobile phone as a gift, including a gift box and card.

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When will I receive my order?
Most orders will be shipped within 24 hours of credit card approval. Actual delivery times will vary based on method of shipment chosen and your geographic location

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How can I ensure that the item I purchased is real product?
We protect intellectual property rights. This is the core value of our company. Therefore, you need not worry about this problem. All the items purchased from us will have the certifications offered by the production company.

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Are all your items brand new, customer returns, or refurbished?
All items are 100% brand new, never used. We purchase all cell phones and accessories directly from an authorized distributor.

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Last Updated: 22 Apr 2008 07:58:04 PDT home  |  about  |  terms  |  contact
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